Privacy Policy

Who we are

Suomi Mobile Saunas provides mobile wood-burning sauna rentals for private, corporate, retreat, and partner rental use across Ontario, including the Greater Toronto Area and surrounding cottage country.

Information we collect

We may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Preferred rental dates
• Location or postal code
• Rental type and duration
• Delivery, setup, access, and booking notes
• Any other information you choose to include in an inquiry or booking request

How we use your information

We may use your information to:

• Respond to inquiries and booking requests
• Confirm availability and coordinate delivery or setup
• Communicate about pricing, scheduling, and rental details
• Operate and improve our website, services, and booking process
• Maintain records related to customer service, bookings, and business operations

Booking platform and third-party services

We may use third-party tools and service providers to help operate our website and rental process. These may include our booking platform, website hosting, email services, payment-related tools, and communications tools.

Based on our current setup, this may include Booqable for booking-related functionality. If you interact with a third-party booking widget or service, your information may also be processed according to that third party's privacy practices.

We may also introduce tools such as analytics platforms, scheduling tools, payment providers, communications tools, or advertising platforms in the future. If we do, this Privacy Policy should be updated to reflect those tools and how related personal information is handled.

How we share information

We do not sell your personal information. We may share information:

• With service providers that help us operate our business and website
• When needed to fulfill or manage a booking or customer request
• If required by law, legal process, or to protect our rights and safety
• As part of a business transition such as a sale, restructuring, or transfer

Cookies and website data

Our website and third-party tools may use cookies, embedded scripts, or similar technologies to support functionality, improve performance, and understand how the site is used.

At times this may include general website analytics, booking-related embeds, performance monitoring, payment-related workflows, or other tools that help us operate the business and improve the customer experience. If those tools materially change what information is collected, this policy should be updated.

Data retention

We retain personal information for as long as reasonably necessary to respond to inquiries, manage bookings, maintain business records, resolve disputes, and meet legal or operational obligations.

Your choices

You may contact us to request access to, correction of, or deletion of the personal information you have provided, subject to any legal or operational obligations we may have to retain certain records.

Security

We take reasonable steps to protect personal information, but no method of internet transmission or electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

Children's privacy

Our website and services are not intended for children, and we do not knowingly collect personal information directly from children.

Changes to this policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact us

For privacy questions, contact us at contact@suomimobilesaunas.com or 647-686-8101.

If you have a privacy concern, you may contact us first and we will make reasonable efforts to address the issue directly.